Senior Robotics Field Engineer
Detroit, USA

Do you want to be at the forefront of innovation?

Join wheel.me in Detroit, MI to disrupt industrial indoor mobility and make autonomous robots available across industries

At wheel.me we are aiming to help people improve the way they live and work by enabling "everything" indoors to move effortlessly on smart wheels. We have invented the first and only autonomous wheel in the world, and now we want you to join our team.

We are expanding the company globally and are seeking for a Senior Robotic Deployment Engineer to lead a talented team for on-site deployments of our wheel.me robotics solutions at customer sites.

This job requires a unique combination of project management experience, team leadership abilities, mechatronics skills, end-user and site management training abilities, customer relationship management, and effective internal and external communication. You will travel extensively (75%) with all expenses paid.

Qualifications

  • Desire to be a hands-on problem solver who is passionate about getting the job done
  • Project management and/or delivery lead experience
  • Strong electromechanical skills and knowledge of IT networking infrastructur
  • Excels in a customer environment, able to represent and evangelize wheel.me in customer interactions.
  • Self-motivated and able to solve problems independently and in customer settings
  • Able to thrive in a fast-paced environment with tight timelines
  • Strong organizational and communication skills to lead a team and collaborate effectively with external teams
  • Knowledge of and interest in diverse technical topics, including software, hardware, and robotics.
  • 5+ years of experience in an equal or similar role
  • BS or Master in Computer Science, Engineering or a related technical field.

It would also be nice if you have experience with

  • ROS (Robotic Operating System)
  • Broad stakeholder management
  • Budgeting and forecasting
  • ERP, CRM and project management tools

Responsibilities

  • Lead a talented team of Robotic Field Engineers
  • Streamline our customer experience to provide an efficient deployment
  • Deployment of complex robotic solutions, including robotic hardware and software
  • Prepare customer sites for deployments of the wheel.me solution, deploy and test the solution, train the user groups, and support production use of the system until customer acceptance is achieved
  • Map customer sites to create a virtual world for the robots, validate that map and edit as needed
  • Ensure customer satisfaction while onsite implementing the solution.
  • Ensure the smooth operations of the robots on-site by working hand-in-hand with customers after deployment

What we offer

  • A fast-paced environment where we work with talented, committed, and supportive teammates
  • Work in an up-and-coming tech company with big goals that we trust we can achieve
  • Work with an interesting product that is at the forefront of innovation
  • An international and diverse work environment
  • Work with global companies around the world
  • A truly international and diverse work environment with colleagues from all parts of the world
  • A comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance, and retirement plans

Interested? Then apply at [email protected] with your CV and cover letter.