Full-timeDetroit, USA

Robotics Deployment Engineer

Do you want to make a difference and be a part of a fast-growing robotics company? Do you want to help the world become smarter?

At wheel.me we are aiming to help people improve the way they live and work by enabling "everything" indoors to move effortlessly on smart wheels. We have invented the first and only autonomous wheel in the world, and now we want you to join our team.

We are expanding the company globally and are seeking for Robotic Deployment Engineers to collaborate with a talented team for on-site deployments of our wheel.me robotics solutions at customer sites.

This job requires a unique combination of mechatronics skills, site mapping experience, end user and site management training ability, customer relationship management and effective internal and external communication. You will travel extensively (75%) with all expenses paid.

Responsibilities

  • Deployment of complex robotic solutions, including robotic hardware and software

  • Prepare customer sites for deployments of the Wheel.me solution, deploy and test the solution, train the user groups, and support production use of the system until customer acceptance is achieved

  • Map customer sites to create a virtual world for the robots, validate that map, and edit as needed

  • Ensure smooth implementation of the robots on-site working with other Deployment Tech’s and Deployment Engineers

  • Assist with on-site infrastructure, robot and software set-up and support during initial system deployment

  • Ensure customer satisfaction while onsite implementing the solution.

  • Work directly with engineering teams to implement the robots at customer sites

  • Ensure the smooth operations of the robots on-site by working hand-in-hand with customers after deployment

Qualifications

  • Desire to be a hands-on problem solver who is passionate about getting the job done

  • Strong electromechanical skills, knowledge of IT networking infrastructure

  • Excels in a customer environment, able to represent and evangelize wheel.me in customer interactions

  • Experience with ROS desirable (Robotic Operating System) is a plus

  • Self-motivated and able to solve problems independently and in customer settings

  • Able to thrive in a fast-paced environment with tight timelines

  • Strong communication skills to collaborate effectively with internal and external teams

  • Knowledge of and interest in diverse technical topics, including software, hardware and robotics

  • >75% travel is required with this role

What we offer

  • Work in an up-and-coming tech company with big goals that we trust we can achieve

  • A fast-paced environment where we work with talented, committed and supportive teammates.

  • A true international and diverse work environment with colleagues from all parts of the world.

  • Work with global companies around the world.

  • A comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and be 100% vested in your retirement benefits on your first day of employment

Are you the one we're looking for?

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