wheel.me is a Robotics and IoT company that helps people improve the way they live and work by enabling “everything” indoors to move effortlessly on smart wheels.
We are looking for a highly-skilled Customer Success Manager to join our team.
In this role, you will:
Work with clients on an operative and strategic level to scale business and improve processes.
Lead the technical and commercial verification as part of the sales process
Influence future value through higher product volume and customer satisfaction
Drive new revenue growth in accounts through opportunities
Improve and optimize automation and analytics with clients
Define and optimize roll-out plans and the lifecycle of the customer
This is a very operative role. Travel is expected.
Qualifications we look for:
2-5 years of experience in sales, customer success, consulting and/or account management.
Fluent in English. Norwegian or German will be seen as an asset.
Strong management presence and leadership ability.
Strong operational skills.
Soft skills and personality traits:
Open-minded, curiosity, and highly motivated (grit).
Energetic and has a charisma that is easy to like.
Long term relationship builder.
Understands communication levels with different stakeholders
A team player. You take ownership and work with the team to deliver exceptional results.
Commercial mindset and «Hands-on» mentality.
Skills and experience:
Experience withInternational clients/markets and work in international environment.
Used to plan and schedule meetings in different cultures and time-zones.
Being organized and keeping the overview of status external with customers and internal with teams.
Being able to adapt to changes and learn new industries (this can be a salesperson who has successfully changed between different industries or who has been with start-up companies through growth)
Someone who has experienced with working in self responsible positions as in team connection. Self-going but understands the importance and contributes to team success.
The start-up experience in one of the most exiting companies coming out from Scandinavia.
A place with ambitious goals that we knowwe can achieve.
A fast paced environment where we work with talented, committed and supportive employees.
We offer a cool office in one of the most comfortable cities in the world - Oslo.
Customer Success Manager
12. oktober 2021