Job Type

Job Type

Full Time

Description

wheel.me is a Robotics and IoT company that helps people improve the way they live and work by enabling “everything” indoors to move effortlessly on smart wheels.


We are looking for a highly-skilled Customer Success Manager to join our team.


In this role, you will:


  • Work with clients on an operative and strategic level to scale business and improve processes.

  • Lead the technical and commercial verification as part of the sales process

  • Influence future value through higher product volume and customer satisfaction

  • Drive new revenue growth in accounts through opportunities

  • Improve and optimize automation and analytics with clients

  • Define and optimize roll-out plans and the lifecycle of the customer

  • This is a very operative role. Travel is expected.

Requirements

Qualifications we look for:


  • 2-5 years of experience in sales, customer success, consulting and/or account management.

  • International background.

  • Fluent in English. Norwegian or German will be seen as an asset.

  • Strong management presence and leadership ability.

  • Strong operational skills.


Soft skills and personality traits:


  • Open-minded, curiosity, and highly motivated (grit).

  • Energetic and has a charisma that is easy to like.

  • Long term relationship builder.

  • Understands communication levels with different stakeholders

  • A team player. You take ownership and work with the team to deliver exceptional results.

  • Commercial mindset and «Hands-on» mentality.


Skills and experience:


  • Experience withInternational clients/markets and work in international environment.

  • Used to plan and schedule meetings in different cultures and time-zones.

  • Being organized and keeping the overview of status external with customers and internal with teams.

  • Being able to adapt to changes and learn new industries (this can be a salesperson who has successfully changed between different industries or who has been with start-up companies through growth)

  • Someone who has experienced with working in self responsible positions as in team connection. Self-going but understands the importance and contributes to team success.

Benefits

  • The start-up experience in one of the most exiting companies coming out from Scandinavia.

  • A place with ambitious goals that we knowwe can achieve.

  • A fast paced environment where we work with talented, committed and supportive employees.

  • We offer a cool office in one of the most comfortable cities in the world - Oslo.

Customer Success Manager

Job Type

Full Time

Date Published

12. oktober 2021

Job Site

Oslo